Clear answers before you decide
Disability support and support worker FAQs
Find straightforward answers about local disability support, referrals and casual disability support worker opportunities with Aid Staffing. If your question is not here, contact us. Asking a question does not commit you to receiving support or applying for work.
Finding disability support
- What disability support services does Aid Staffing provide?
Aid Staffing takes enquiries about assistance with daily personal activities, developing daily living and life skills, household tasks, and community, social and civic participation. We confirm capacity, safe arrangements and funding requirements before any support is agreed.
Explore our disability support services- Where does Aid Staffing provide disability support?
Aid Staffing is based in Officer and takes enquiries across the City of Casey and Cardinia Shire, including Berwick, Narre Warren, Cranbourne, Pakenham and Beaconsfield. If you are nearby but outside these places, ask us and we will confirm whether we can reach you.
View our service areas- How do I request disability support in Officer, Casey or Cardinia?
Use the request support form or contact Aid Staffing by phone or email. Tell us the type of help you are looking for and your suburb. Please do not put diagnoses, medication details or identity document numbers in a public form.
Request support- Can I use my NDIS plan with Aid Staffing?
Aid Staffing is not yet a registered NDIS provider. Whether we can provide a support depends on how your plan is managed and whether that support requires a registered provider. We will explain the position clearly and confirm the funding arrangement before anything is agreed.
Read our NDIS information- Can a family member or support coordinator make a referral?
Yes. A family member, support coordinator or other referrer can send a referral after the person, or their authorised decision maker, has agreed. Aid Staffing sends or queues a collection notice so the referred person knows what information was provided and why.
Make a referral- What is daily personal activities support?
Daily personal activities support is practical help with personal routines while protecting dignity, privacy and choice. The exact assistance is planned with the person and provided only after needs, preferences, worker suitability and safety have been considered.
Read about daily personal activities- What is daily living and life skills support?
Daily living and life skills support helps a person practise useful everyday skills in a way that matches their goals. This might relate to routines, planning, preparing food or using community services. It is shaped around what the person wants to learn rather than taking over the task.
Read about daily living and life skills- Can a disability support worker help with household tasks?
Household tasks support can include agreed practical help that makes it easier to maintain a safe and comfortable home. What is included depends on the person's goals, support arrangements and the service Aid Staffing confirms it can provide.
Read about household tasks support- What is community participation support?
Community participation support helps a person take part in social, civic or community activities that matter to them. The person chooses the goals and activities, and the support is planned around access, safety, preferences and available capacity.
Read about community participation support
Disability support worker careers
- Is Aid Staffing hiring disability support workers in south-east Melbourne?
Aid Staffing is accepting expressions of interest from casual disability support workers across Casey, Cardinia and surrounding areas. The form is for future opportunities and is not an application for a specific vacancy or a guarantee of hours.
Send an expression of interest- Where are Aid Staffing support worker opportunities based?
Potential support work is across Officer, the City of Casey and Cardinia Shire in Melbourne's south-east. The location and travel requirements for any work are confirmed before a worker accepts it.
View the service area- What checks do disability support workers need?
Aid Staffing verifies identity, right to work, relevant screening and references before onboarding progresses. The expression of interest also asks about an NDIS Worker Screening Check, Working with Children Check, first aid and CPR, and a driver licence and vehicle. Requirements are confirmed for the particular role before work begins.
Read the recruitment process- Do I need experience to apply for disability support work?
Tell us about relevant paid work, caring experience, study, languages and practical skills. Aid Staffing considers safe judgement, reliability, respectful communication and the requirements of the work as well as experience. Submitting an expression of interest does not guarantee employment.
See what we look for- How do I apply for casual disability support worker work?
Read the careers page and complete the text-only expression of interest form. Include your contact details, suburb, availability, relevant experience and current checks. Do not include identity document, licence or screening check numbers.
Go to the expression of interest form- What does a disability support worker do?
Depending on a participant's goals and assessed needs, a disability support worker may assist with personal routines, household tasks, daily living skills or community participation. Workers follow the person's support plan, protect privacy, keep accurate records and raise safety concerns promptly.
Learn about disability support work